Please make sure you have the latest graphics driver installed. Here it can be downloaded:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720
If you find problems during the installation, try these steps:
https://communities.intel.com/docs/DOC-22542
Make sure you have all plugins are up to date and if possible run Windows updates.
Kevin M